Store policies

Payment Method

Last updated: October 2026

We want checkout at Cartaanima Store to be simple, fast and secure. This page explains which payment methods we accept, how your payment is protected and what to do if a payment does not go through.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Debit cards on the networks above
  • Digital wallets offered at checkout, such as Apple Pay, Google Pay or Shop Pay (where available)

Currency

All prices are listed and charged in U.S. Dollars (USD). If your card was issued outside the United States, your bank may add a currency-conversion or foreign-transaction fee. Those fees are set by your bank and are outside our control.

Secure, encrypted checkout

Every transaction is protected with SSL encryption and processed by trusted, PCI-DSS-compliant payment providers. Your card details go directly to the payment processor — Cartaanima Store never sees or stores your full card number, security code or banking details.

When you are charged

Your payment method is charged when you place your order so we can start preparing it right away. If a card becomes unavailable after purchase, we will let you know and refund that item promptly.

Billing information

Please make sure your billing name and address match the details your card issuer has on file — mismatched billing details are a common reason for declined payments.

If your payment is declined

  • Double-check the card number, expiry date and security code.
  • Confirm your billing address matches your card statement.
  • Make sure the card has available funds and is enabled for online purchases.
  • Try another card or payment method.
  • If it still fails, contact your bank — they can tell you why the charge was blocked.

Fraud prevention

To protect our customers, we may review orders for signs of fraud and may cancel or ask for extra verification on any order that looks suspicious. If so, we will contact you using the details provided at checkout.

Questions about payment? Email us any time at support@cartaanima.com.

Questions? We are here to help.
Write to us

Cartaanima Store
1300 Hinkle St
Clovis, NM 88101
United States

Support hours

Monday–Friday, 9:00 AM–5:00 PM Mountain Time